C-01
Traceability and accountability for every decision
Requirement built in← Industry atlas01 / 06
Operating contextPublic sector
Citizen-facing services reviewed by several departments, with a duty to retain a clear audit trail.
Context identified04 scenarios
01 · The real context
Ministries, agencies, local authorities and public bodies receive requests from citizens and professionals, review them against public criteria and must be able to justify every decision.
02 · Non-negotiables
What the system must respect before it can accelerate.
C-02
Sovereign hosting in the cloud or on premises
Requirement built inC-03
French and Arabic bilingual delivery
Requirement built inC-04
Hierarchical approval workflows
Requirement built inC-05
Regional entities with distinct permissions
Requirement built in03 · Relevant systems
A national certification programme: submission, eligibility, assessment and a verifiable certificate.
This scenario is a starting point. Explore the systems usually configured in this industry and how their stages connect.
Configuration bench · Public sectorScenario 01 / 04
Configured scenarioReceived
Submission → Decision
Intake & Cases
01SubmissionApplicant
02CheckRules
03ReviewReviewer
04DecisionManager
ApplicantCase reviewerService managerManagement
Delivered system
An online portal connected to a back office where every case has a status, an owner and a complete history.
Configured scope
Open solution Intake & Cases- 01Step-by-step form and required documents
- 02Assignment criteria and approval levels
- 03Notifications by stage
- 04Connected business reference data
Your environment
ManufacturingWorkshops, production lines and multiple sites.Describe the workflow as it operates today, with its constraints, people and exceptions.
Describe your context