C-01
Segregation of duties and delegation
Requirement built in← Industry atlas05 / 06
Operating contextBusiness services
Internal requests that cross several departments and wait for approval.
Context identified03 scenarios
01 · The real context
HR, procurement, legal and IT: every request has an approval route, often implicit, and may contain confidential data.
02 · Non-negotiables
What the system must respect before it can accelerate.
C-02
Justification of approvals
Requirement built inC-03
Confidentiality of HR data
Requirement built inC-04
Integration with existing tools
Requirement built in03 · Relevant systems
An internal request desk with approval routes based on request type and amount.
This scenario is a starting point. Explore the systems usually configured in this industry and how their stages connect.
Configuration bench · Business servicesScenario 01 / 03
Configured scenarioReceived
Submission → Decision
Intake & Cases
01SubmissionApplicant
02CheckRules
03ReviewReviewer
04DecisionManager
ApplicantCase reviewerService managerManagement
Delivered system
An online portal connected to a back office where every case has a status, an owner and a complete history.
Configured scope
Open solution Intake & Cases- 01Step-by-step form and required documents
- 02Assignment criteria and approval levels
- 03Notifications by stage
- 04Connected business reference data
Your environment
Commerce & distributionRetail locations, warehouses and headquarters.Describe the workflow as it operates today, with its constraints, people and exceptions.
Describe your context