Active stageReceived
Entity
OwnershipCoordination
Routing cases to the right entity
← Situation register05 / 08
Offices · Branches · DelegationsNetworks & Partners
Several entities work on shared cases, each with the right permissions, without central admin overhead.
TriggerReceived
01 · Starting point
A programme relies on regional branches, partner firms or delegations. Each entity must process its cases—and only its own.
02 · The workflow
Every handoff becomes visible. Every responsibility, explicit.
Explore the scenario stage by stage. The workflow below is an example; your statuses, roles and rules will replace it during scoping.
Workflow register · Networks & PartnersStage 01 / 04
Ownership matrix
RoleEntityRoutingProcessingOversight
CoordinationOwner of Entity, state ReceivedNot responsibleNot responsibleOwner of Oversight, state Decided
RulesNot responsibleOwner of Routing, state CheckedNot responsibleNot responsible
EntityNot responsibleNot responsibleOwner of Processing, state PendingNot responsible
03 · The rules
The workflow moves forward by rules, not by habit.
Every condition triggers a precise consequence and leaves a trace. These examples will be replaced by your business rules.
- R-01
A case is routed to the entity responsible for the applicant’s declared region.
Automatic executionAudit trail retained - R-02
An entity sees only its cases. Coordination sees everything.
Automatic executionAudit trail retained
04 · The delivered system
An operational system, not a mock-up left for you to finish.
Configuration04
- 01Entities, regions and affiliations
- 02Roles by level
- 03Routing rules
- 04Coordination dashboards
Deliverables03
- 01Workspaces by entity
- 02Configured routing
- 03Coordination view
Delivered system✓
A network working in one system, where each entity manages access and central coordination sees the whole picture.
Ready to operate
Related reference · In production
KAFAA Programme
National skills certification programme
A national programme that receives applications, checks eligibility, assesses candidates at several levels and issues a verifiable certificate. Candidates, partner entities, assessors and programme administrators all take part.
Read the delivered systemYour version
Operations & ReportingViews · Exports · IndicatorsYour people, documents and thresholds. Describe the workflow as it exists today.